incident management business technology concept operational excellence operations |
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| navigate by keyword : incident management risk problem resolving operation efficiency response detection root cause analysis operational excellence contingency critical resolution solving security service change safety business internet support system process emergency identification solution disaster iso error identify monitoring organization plan restore software diagnosis technology alerting operations desk level agreement tracking automation itil workflow troubleshooting sla proactive approach |
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| Incident management, business technology concept. Operational excellence in IT operations. Process of efficiently identifying, diagnosing and resolving unexpected problems that occur in IT systems |
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