incident management business technology concept operational excellence operations |
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| navigate by keyword : agreement alerting analysis approach automation business cause change concept contingency critical desk detection diagnosing diagnosis disaster efficiency efficiently emergency error excellence identification identify identifying incident internet iso itil level management monitoring occur operation operational operations organization plan proactive problem problems process resolution resolving response restore risk root safety security service sla software solution solving support system systems technology tracking troubleshooting unexpected workflow |
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| Incident management, business technology concept. Operational excellence in IT operations. Process of efficiently identifying, diagnosing and resolving unexpected problems that occur in IT systems |
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