cloud contact center concept illustration |
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| navigate by keyword : cloud contact center customer service omnichannel call virtual hosted ivr voip crm acd workforce optimization routing analytics chatbots support remote agents software telephony communications cti recording sip realtime monitoring quality assurance web chat email social media unified agent performance skillbased experience metrics sla illustration solutions infrastructure technology cloudbased engagement reporting scalability management satisfaction outsourcing platform concept hub for managing interactions across multiple channels based technologies |
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| Cloud Contact Center Concept - Virtual Hub for Managing Customer Interactions Across Multiple Channels Based on Cloud Technologies - 3D Illustration |
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